State Restrictions

Monster Treasure Casino operates as a sweepstakes-style social gaming platform under United States sweepstakes law. You must be 18 years of age or older, a legal resident of the United States, and physically located in an eligible state to participate in games and redeem prizes with Sweepstakes Coins. The platform uses Gold Coins for standard play and Sweepstakes Coins for prize-eligible play. Before you register or make any purchases, always verify your eligibility and review the full Sweepstakes Rules and Terms and Conditions.

Where We Can’t Accept Players — Restricted States

Federal and state laws differ across the United States, so some jurisdictions restrict or prohibit sweepstakes-style play. Monster Treasure Casino is currently not available to residents of the following states: California, Connecticut, Idaho, Louisiana, Michigan, Mississippi, Montana, Nevada, New Jersey, New York, and Washington. If you reside in one of these states, you will not be able to participate in prize-eligible play or redeem Sweepstakes Coins.

Short-Term Holds — Temporary Restrictions and Why They Happen

States occasionally issue temporary directives, or we may impose short-term restrictions due to regulatory updates, compliance reviews, or technical verification issues. Temporary holds can also appear during system upgrades, suspicious account activity reviews, or when your geolocation data can’t be reliably confirmed. When a temporary restriction applies, you may still access account information, but prize-eligible play and redemptions could be paused until the issue is resolved.

How We Confirm Where You Are — Geographic Verification Procedures

To comply with state rules, we use geolocation and verification technologies to confirm that players are physically located in eligible states. Common methods include:

• IP address checks and GPS signals from mobile devices.
• Wi‑Fi triangulation and device location services.
• Third-party geolocation providers and database lookups.
• Verification checks during account sign-up, and random or ongoing checks for active accounts.

We also require identity verification before processing any redemption. That may include a government-issued ID, a selfie, and proof of address. If geolocation or verification fails, access to Sweepstakes Coin play and prize redemption will be restricted until verification is successful.

Account Limits, Holds, and Access Changes

State laws and compliance procedures can trigger different account-level actions:

• Play-only access — you may be allowed to view the account and play with Gold Coins, which are play-for-fun only, but be blocked from Sweepstakes Coin play.
• Temporary suspension — prize redemption and promotional participation may be placed on hold pending verification or regulatory guidance.
• Permanent restriction — if a state permanently disallows sweepstakes activity, prize-eligible features may be disabled for affected residents.

Any limits or holds will be explained in your account messages and emails. All prize redemptions require successful verification and must meet minimum redemption thresholds and local caps.

Moving or Traveling — What Happens When You Change Location

If you move or travel to a state where Sweepstakes Coin play is restricted, you must stop playing prize-eligible games while physically present in that jurisdiction. Typical outcomes include:

• Immediate blocking of Sweepstakes Coin play while the geolocation check indicates you are in a restricted state.
• Ability to sign back in for account review, but with prize redemptions disabled until you return to an eligible state and complete any required re-verification.
• If you relocate permanently, update your account information and provide documentation to support a change of residence.

If you temporarily travel, pause prize-eligible play until you are back in an eligible location. Continuing to play from a restricted jurisdiction can result in forfeiture of prize eligibility, per the Sweepstakes Rules.

How State Rules Affect Gameplay, Promotions, and Prize Redemption

State restrictions can change how you experience the platform:

• Gameplay: Only sessions funded and played with Sweepstakes Coins are eligible for prize redemption. Gold Coin play remains play-for-fun and cannot be redeemed.
• Promotions: Welcome bonuses, referral bonuses, and promotional Sweepstakes Coins may be restricted or withheld for residents of certain states. See specific promotion terms for state exclusions.
• Sweepstakes Coin use: Some promotions deliver Sweepstakes Coins automatically, but those Coins may be unusable or ineligible for redemption if you are in a restricted location.
• Prize redemption: You must meet the minimum redemption threshold of $100, complete identity verification, and comply with any state caps, such as Florida’s single-spin cap of $5,000. Processing typically takes 1–3 business days after verification.
• Account access: Regulatory actions may limit or suspend prize-eligible account functions while allowing access to account history and nonprize play.

We do not guarantee prize outcomes, and all bonuses and redemptions are subject to the Sweepstakes Rules and Terms and Conditions.

Quick Steps to Check Your Eligibility

Follow these fast checks before you sign up or play:

1. Confirm you are at least 18 years old and a legal resident of the United States.
2. Check the restricted states list above to make sure your residence is eligible.
3. Ensure your device location services are enabled while signing up to allow proper geolocation checks.
4. Review the specific promotion terms to see state exclusions and minimum play-through or redemption rules. If you’re unsure, contact customer support before attempting prize-eligible play.

Stay Updated — Regulatory Changes and Notifications

State regulations can change. We recommend:

• Checking this State Restrictions page periodically for updates.
• Enabling account notifications and email so we can send regulatory or account alerts.
• Reviewing the Sweepstakes Rules and Terms and Conditions whenever you receive a promotion or before requesting a redemption. When we make changes that affect eligibility, we will notify affected players via in-account messages and email.

Need Help? Contact Customer Support

If you have questions about your state status, verification, or account limits, reach out:

• Live chat — available inside your account for real-time help.
• Email — support@monstertreasure.us.com for detailed inquiries or document submissions.

Provide your account email and a brief description of the issue to speed the resolution. For verification requests, have a government-issued ID and proof of address ready.

Frequently Asked Questions — State Restrictions

We encourage players to confirm eligibility before playing or purchasing, to keep location services enabled during registration, and to reach out to support with any questions. Staying informed and verified helps ensure smooth prize processing and a secure experience for everyone.