Terms and Conditions

These conditions govern access to and use of Monster Treasure Casino, including the website, player accounts, games, promotions, and related services operated by MTreasure Labs Inc., 1999 Bryan Street, Suite 900, Dallas, Texas 75201, United States. By registering, signing in, or using any part of the platform, you agree to these site terms, the related policies, and any additional rules that may apply to specific features or promotions. This page explains the main rules, rights, and responsibilities connected with using the casino, so please read it carefully before you play.

Who may use Monster Treasure Casino

Monster Treasure Casino is intended for adults only. You must be at least 18 years of age and be legally permitted to participate in sweepstakes-style gaming where you are physically located. It is your responsibility to ensure that online gambling and sweepstakes participation are lawful in your jurisdiction.

The platform is available only to residents of eligible states within the United States. The service is not available to residents of California, Connecticut, Idaho, Louisiana, Michigan, Mississippi, Montana, Nevada, New Jersey, New York, and Washington. We may further restrict access by location or temporarily block access for compliance reasons.

Employees of MTreasure Labs Inc., its affiliates, agents, and any person or company involved in the design, production, execution, or distribution of the games, together with their immediate family members and household members, are not eligible to claim promotional prizes unless otherwise stated.

Account registration

To use the platform you must register an account in your own name and provide accurate, current, and complete information. Each player may only hold the number of accounts explicitly permitted by the operator. Creating multiple personal accounts, impersonating another person, or providing false information is prohibited.

When you register, you consent to reasonable checks for identity, age, and eligibility. Accounts may be suspended or closed if registration information is incomplete, inaccurate, or fraudulent. Keep your account details up to date so we can contact you about important account matters.

Identity checks and verification

We may ask you to verify your identity, age, address, or payment method at any time. Verification can include government-issued identification, a selfie or face verification, proof of address, bank statements, or documents related to the payment method used. Verification is required before any prize redemption will be processed.

Verification steps are part of our compliance obligations and help protect your account. Failure to complete requested checks may result in restrictions on deposits, play, prize redemptions, or account closure.

Use of your player account

Your login details, password, and any security information are personal and confidential. You are responsible for all activity that occurs under your account. Do not share, transfer, sell, or allow another person to use your account. If you suspect unauthorized access, contact support immediately.

We may require you to change your password or take other security measures if we reasonably suspect your account has been compromised. Account use must comply with these site terms and any applicable laws.

Deposits, withdrawals, and balances

Accepted payment methods for purchases and top-ups include Bank Transfer, MasterCard, and Visa. Availability of payment methods, processing times, limits, and verification needs may vary by region and by payment provider.

Gold Coins are the platform’s virtual currency for standard play and have no cash value. Sweepstakes Coins are used for promotional play that may be eligible for prize redemption under the platform’s Sweepstakes Rules. Purchase bonuses, gift Sweepstakes Coins, and other promotional credits may be applied automatically, subject to the terms of the offer.

Withdrawal or prize redemption requests are subject to verification and may be reviewed before approval. Processing times for prize redemptions are typically one to three business days after verification is complete, although timing may vary. We may place temporary holds on transactions while we carry out checks required to prevent fraud, money laundering, or other prohibited activity.

Bonuses, promotions, and sweepstakes rules

Promotional offers, free spins, sweepstakes credits, and other bonuses are subject to specific bonus terms and the platform’s Sweepstakes Rules. Typical requirements may include eligibility criteria, minimum play-through, time limits, and game restrictions.

Examples of current promotional rules include:

• Welcome bonus: automatic credit of 10,000 Gold Coins and 3 Sweepstakes Coins after registration and email verification. Sweepstakes Coins must be played through at least one time before becoming eligible for redemption.
• Referral bonus: qualifying referrals may earn Gold Coins and Sweepstakes Coins once the referred player registers and verifies their account.
• Purchase bonus: certain Gold Coin packages may include free Sweepstakes Coins as a gift, with a minimum gift amount of 0.1 Sweepstakes Coins per package.

Sweepstakes Coins must meet play-through requirements and verification conditions before any prize redemption request can be processed. The platform reserves the right to adjust play-through requirements or other promotional rules with notice. Redemption is only possible when the eligible Sweepstakes Coin balance meets the minimum redemption threshold of 100 United States dollars, unless stated otherwise.

For residents of Florida, the maximum redemption value on any single spin or promotional play is capped at 5,000 United States dollars; any prize amount in excess of this cap will be reduced accordingly.

Always review the specific terms tied to each promotion. Participation in a promotion constitutes acceptance of the applicable bonus terms and these site terms.

Game availability and service access

We aim to provide access to a wide range of games from in-house and third-party providers, but availability varies by location, device, and licensing or compliance requirements. Games, features, and promotions may be added, modified, suspended, or removed at any time without prior notice.

Maintenance windows, software updates, or technical issues may interrupt access to the service. We do not promise that any particular game, feature, or payment method will be available at all times, in every location, or on every device.

Fair play and prohibited behavior

Play must be honest, lawful, and consistent with these site terms. Prohibited activity includes, but is not limited to:

• Using false, incomplete, or misleading information;
• Colluding with other players, attempting to manipulate games, or exploiting software bugs to gain an unfair advantage;
• Using automated tools, bots, or unauthorized third-party software to access or interact with the platform;
• Committing fraud, chargeback abuse, or other deceptive financial activity;
• Allowing someone else to use your account or playing on behalf of another person.

If we reasonably suspect prohibited behavior, we may restrict account activity, withhold bonuses, cancel wagers, or take other appropriate measures.

Restricted conduct and our rights

We may, at our discretion and where reasonably justified:

• Refuse service to any person or entity;
• Temporarily suspend or permanently close accounts;
• Withhold, suspend, or reclaim bonuses and promotional rewards;
• Freeze transactions pending review or investigation;
• Reduce or void winnings that result from a breach of these site terms or bonus terms.

Our actions will be proportionate, and we will communicate reasons where possible. Where unlawful activity or fraud is suspected, we may share information with law enforcement or regulators as required.

Errors, mistakes, and technical issues

Occasionally games or system components may display incorrect information, show wrong balances, or produce unexpected behavior due to software or data errors. If an obvious error occurs, we reserve the right to correct the error, cancel or adjust affected bets, and take corrective measures to protect other players and the integrity of the platform.

We will act reasonably to address technical faults and, where appropriate, restore balances or assets in a fair way. We do not accept liability for losses caused by your failure to secure your devices or personal information.

Responsible gaming and player protection

Gambling should be treated as entertainment. It is not a means to make money. We encourage you to play responsibly and offer tools and limits to help manage play, including deposit limits, session time reminders, and self-exclusion options.

If you feel your play is becoming problematic, please make use of our responsible gaming tools or contact support for assistance. Information about support services and self-help options can be found on our Responsible Gaming page (/responsible-gaming).

Intellectual property

All content on the platform, including site design, text, graphics, logos, software code, and game assets, is owned by MTreasure Labs Inc. or licensed from third-party providers. You may not copy, reproduce, republish, distribute, or commercially exploit site content without express written permission.

Third-party providers and linked services

Parts of the service are supplied by third-party providers, including game studios, payment processors, and hosting partners. These providers operate under their own terms and availability, and the platform relies on their continued operation. We are not responsible for failures, outages, or changes caused by third parties.

The platform may link to third-party websites or resources. Links are provided for convenience and do not imply endorsement. Third-party sites have their own terms and privacy practices.

Limitation of liability

To the maximum extent permitted by law, we shall not be liable for indirect, incidental, special, or consequential losses arising from your use of the platform. This includes losses resulting from:

• Technical interruptions, service outages, or maintenance;
• User error, lost login details, or unauthorized access to your account;
• Third-party failures, network problems, or device incompatibilities;
• Force majeure events beyond our reasonable control.

Where local law limits this exclusion, our liability will be limited to the fullest extent permitted.

No guarantees

The platform and its content are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted, error-free, or secure operation, nor do we guarantee specific outcomes, wins, or prize amounts beyond those created by the applicable promotional or sweepstakes rules.

Changes to these site terms

We may update these site terms from time to time. The latest version will be published on the website and will apply from the date it is posted unless stated otherwise. We recommend you review the terms periodically. Continued use of the platform after a change indicates acceptance of the revised terms.

Related policies

These conditions work alongside other important documents, including our Privacy Policy (/privacy-policy), Responsible Gaming page (/responsible-gaming), Bonus Terms and Sweepstakes Rules, Anti-Money Laundering and Know Your Customer procedures, and Cookie Policy. You should review those pages for additional details that affect your account and play.

Contacting support

If you have questions about these site terms or need help with your account, contact our support team via the in-site chat or by email at support@monstertreasure.us.com. Please include your account details and a clear description of your concern so we can respond promptly.

These rules are intended to set fair expectations for how Monster Treasure Casino operates and to protect both players and the platform. By registering and continuing to use the service, you confirm that you understand and accept these conditions of use.